Security

The Independent Safeguarding Authority's first annual report reveals that it sent an email with confidential data to the wrong address. The incident, which occurred in the organisation's first full year of operation, was followed by an investigation which concluded that the lapse was due to human error rather than procedural failures, according to the ISA's annual report and accounts for 2008-09. Staff awareness of information governance legislation is regarded as highly important, says the document. At inductions employees are given training about data protection, freedom of information and information security. The report says the training is "proven" to raise awareness and embed security and information governance into the ISA's culture.

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